Exam Name: WGU Organizational Behavior (GTO1, C715)
Certification Provider: WGU
Corresponding Certification: WGU Certification
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Check Updated on: Sep 19, 2026
No. of Questions: 42 Questions & Answers with Exam Engine
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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership | ~17% | - Leadership theories and styles
|
| Topic 2: Behavioral Influences | ~17% | - Individual behavior drivers
|
| Topic 3: Group Development | ~17% | - Group formation and stages
|
| Topic 4: Performance Evaluation | ~17% | - Evaluation systems and methods
|
| Topic 5: Organizational Culture | ~17% | - Culture definition and components
|
| Topic 6: Teams and Team Building | ~17% | - Team types and effectiveness
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?
- A. Bigelow's three factor theory
- B. Maslow's hierarchy of needs
- C. X and Y hierarchy
- D. Two factor theory
Correct Answer: B 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
What is an aspect of cross-functional teams that makes them difficult to manage?
- A. It takes time to build trust and teamwork among people with different experiences and perspectives.
- B. Cross-functional leaders prevent team members from making their own decisions.
- C. Team leaders cannot ensure that team members are located in the same work unit.
- D. Cross-functionality fluctuates too frequently.
Correct Answer: A 🗳️
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Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
- A. Confrontation and smoothing
- B. Smoothing and confrontation
- C. Satisfying goals and smoothing
- D. Compromise and superordinate goals
Correct Answer: D 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
Three employees meet face-to-face to identify a problem and resolve it through open discussion. Which type of conflict resolution technique is this?
- A. Problem solving
- B. Devil's advocate
- C. Compromising
- D. Smoothing
Correct Answer: A 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
What is true about the relationship between performance evaluation and motivation?
- A. The relationship does not depend on the perceptual process.
- B. The relationship is strongest when employees know that traits are the criteria used for the evaluations.
- C. Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
- D. The relationship is strong for employees but weak for managers.
Correct Answer: C 🗳️
Explanation: Only visible for Lead2PassExam members. You can sign-up / login (it's free).
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