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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user has a nonfunctional computer that has two hard drives. The user needs to retrieve information from one of the drives. Which of the following would be used?

A) External enclosure
B) CHKDSK along with DEFRAG utility
C) Reformat all hard drives
D) Reformat bad hard drives

2. A client is running Windows 7 Ultimate and has a requirement to run a program that only runs under Windows XP. Which of the following could the client utilize?

A) Windows Hypervisor
B) TPM
C) Compatibility views
D) Windows XP Mode

3. A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that he needs to update Ann's email client to prevent corruption. At Joe's request, Ann discloses her user name and password. She later discovers that Joe is not a member of the help desk. Which of the following has occurred?

A) Phishing
B) Social engineering
C) Hijacking
D) Spear phishing

4. Joe, a user, brings a PC in for repair, reporting that his Windows PC is no longer booting and returning an error that says the OS was not found. Which of the following should the technician do FIRST?

A) Remove all optical media from the drives
B) Enable hard drives over 4TB to be recognized by the BIOS
C) Change the boot order in BIOS to hard drive first
D) Change the default OS in the boot.ini file

5. Which of the following explains why a tablet OS loads quicker than a laptop OS?

A) A tablet requires less power to operate than a laptop.
B) A tablet has a smaller circuit board than a laptop.
C) A SATA drive loads data much faster than an IDE drive.
D) A SSD drive loads data much faster than a SATA drive.

Solutions: