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Apple OS X Support Essentials 10.8 Sample Questions:

1. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder? (Select 2)

A) AFP
B) FTP
C) DFS
D) WebDAV
E) SMB

2. Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X Mountain Lion support?

A) Exchange Web Services
B) CalDAV
C) MAPI
D) WebDAV

3. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
B) Choose Show View Options from the View menu, and select the option "Show all filename extensions."
C) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
D) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."

4. Review the screenshot, and then answer the question below.

If you change the folder privilege for "everyone" to Read & Write, Finder, by default, will change the permissions of items inside the folder to match.

A) True
B) False

5. You want to delete several applications by dragging them to the Trash. What fact should you be aware of?

A) Apps purchased in the Mac App Store cannot be dragged to the Trash.
B) You must restart the Mac in order to permanently delete applications from the Trash.
C) Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
D) User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.

Solutions: