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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Microsoft office Communicator
B) Lotus Notes
C) MS Outlook
D) Lotus Messages

2. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the ClI information to the Account Code.
C) Add the Client CLI information to the Incoming Call Route.
D) Enable CLI tracking

3. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Replace hardware outside warranty.
B) Test and document the results of the implemented solution.
C) Research possible causes and implement a solution
D) Upgrade or downgrade the IP Office core software to fix the issue.
E) Duplicate the issue and obtain traces.

4. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) Advanced System license
B) User profile set to Teleworker
C) Available VCM resource
D) User and SIP extension in IP Office
E) Set user profiles to Virtual

5. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

A) SET SMBLIC 1
B) SET AUTH 0
C) SET LIC 1
D) SET PHNIC 011

Solutions: