Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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- Total Questions: 103
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- Total Questions: 103
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- Total Questions: 103
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Hesitation is natural before any purchase, which is why Lead2PassExam publishes a free demo for the 3000-2 exam materials. Download the sample, look through part of the 103 practice questions for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam, and let your own judgment replace guesswork before you spend anything.
Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 25% | - User, Extension and Trunk Setup - IP Office Server and Software Installation - System Configuration and Licensing |
| Topic 2: SME Communications Solution Architecture | 25% | - Network and System Requirements - Avaya IP Office Platform Overview - Avaya Aura SME Solution Components |
| Topic 3: Maintenance and Administration | 15% | - Backup, Restore and Software Upgrades - System Monitoring and Diagnostics - Security and Access Management |
| Topic 4: Applications and Features | 20% | - Voice Mail and Messaging - Mobility and Collaboration Tools - Contact Center Basic Features |
| Topic 5: Troubleshooting | 15% | - Fault Isolation and Log Analysis - Common Voice and Connectivity Issues - Application and Service Recovery |
Frequently Asked Questions About the 3000-2 Exam
The 3000-2 exam is the official test for the Avaya ACSS Small and Medium Enterprise (SME) Communications certification from Avaya. It measures whether you can apply the skills described in the exam objectives to realistic scenarios. Earning the credential shows employers that your knowledge has been checked against a recognized industry standard, which is why many candidates treat it as essential armor in a competitive job market.
The passing score for the 3000-2 exam is Not publicly disclosed by Avaya, and the exam fee is $125 USD. Because retakes mean paying the fee again, most candidates prefer to prepare thoroughly first — working through practice questions with expert-verified answers until the exam format feels familiar is a common approach.
Lead2PassExam focuses on doing a few things well: practice questions aligned with the real 3000-2 exam format, answers verified by experienced experts, free updates for 365 days after purchase, and a support team available around the clock. You can check all of this yourself before buying, because every product page offers a free demo that you can download and even print. There is no pressure and no obligation — the demo exists so you can make up your own mind.
You can register for the 3000-2 exam through the official channels below:
Registration slots can fill quickly during busy periods, so booking early is recommended once your preparation is on track.
According to the official outline, the main domains of the 3000-2 exam include:
- Maintenance and Administration (15%)
- Applications and Features (20%)
- Troubleshooting (15%)
The 103 practice questions for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam at Lead2PassExam are organized around these objective areas, so your review time maps directly onto what the exam actually tests.
The 3000-2 exam contains 65–103 questions and allows 90 minutes minutes to complete them. That works out to limited time per question, so practicing under similar time pressure beforehand helps you pace yourself on the real day.
Avaya lists the following training options for candidates preparing for the 3000-2 exam:
- Avaya IP Office Implementation and Maintenance Training
- Avaya ACSS SME Communications Official Course
Many candidates combine official training with self-paced practice questions so they can both learn the material and rehearse the exam format.
No mandatory prerequisites; hands-on experience with Avaya IP Office and SME solutions and official Avaya training are strongly recommended
Yes. Lead2PassExam provides a free demo for the 3000-2 exam product, and all demos on the site are free of charge. The PDF demo can be downloaded to your device and printed out if you prefer reviewing on paper. Trying the demo first is the easiest way to confirm that the question style, difficulty, and layout match what you need for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam — no payment and no commitment required.
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)
- A. IPOCCR Physical Wallboard Service
- B. IPOCCR Data Analyzer Service
- C. IPOCCR Real Time Calculation Service
- D. IPOCCR Database component
- E. IPOCCR Management Service
Correct Answer: B,C,E 🗳️
A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?
- A. Embedded Voicemail is not running properly.
- B. All cards may not be seated correctly.
- C. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
- D. You need to buy additional licenses.
Correct Answer: B 🗳️
After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
- A. Upgrade Delta Server to the latest release using the IP Office Admin software.
- B. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
- C. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
- D. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
Correct Answer: B 🗳️
What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?
- A. 64
- B. 84
- C. 92
- D. 120
Correct Answer: B 🗳️
An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?
- A. All of the CCR licenses are being used.
- B. CCR Agent is checked on the user's telephony tab.
- C. The CCR Agent is not logged into the phone.
- D. The CCR agent is in After Call Work (ACW).
- E. The CCR Agent is not an CCR administrator.
Correct Answer: B 🗳️
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