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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which phase of the waterfall methodology is executed immediately prior to the implementation phase?

A) Maintenance
B) Development
C) Analysis
D) Testing

2. Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

A) Acceptable use
B) Social media
C) Email privacy
D) Information privacy

3. Which function does a manufacturing enterprise resource planning (ERP) system support to improve internal operations?

A) Managing team training certifications
B) Tracking customer order delivery satisfaction
C) Forecasting retail demand patterns
D) Organizing production schedules

4. How does service-oriented architecture (SOA) help companies become more agile?

A) Builds a working model of the system on a small scale to detect errors early in development
B) Breaks the project into four phases to provide quicker feedback and improve results
C) Requires a tight adherence to a sequence of steps to accomplish the original goal
D) Aligns business needs and the management information system capabilities that support these needs

5. A company's IT team often struggles to track the location of laptops and mobile devices across departments.
Which type of software would support this function?

A) Service request tracking software
B) Asset management software
C) Patch management software
D) Backup and recovery software

Solutions: