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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. Which three features are found on the IBMSurePOS 565 but NOT on the SurePOS 545? (Choose three.)

A) internal CD-ROM drive
B) headphone jack
C) microphone jack
D) dual-channel memory
E) modular flash drive
F) PC card slot

2. What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

A) operational vibration
B) visual acuity
C) ease of use
D) power surge
E) ergonomic acceptance
F) electromagnetic emissions

3. Which IBM resource provides the ability to submit a question whenan answer is not found in existing publications or articles?

A) TechLine
B) 1-800-IBM HELP
C) IBM Universal Sales
D) Ask Retail Pros

4. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?

A) IBM RSS Online Archives
B) IBM POS Knowledgebase
C) IBM RSS Online Library of Problem Resolutions
D) 1-800-IBM HELP and follow the product menu selections

5. To visually determine if the IBM SurePOS 565 has a PC card installed in the PC card slot, where should a technician look?

A) with the touch screen facing the technician, rotate it back as far as it can go and then inspect on the bottom of the system
B) with the touch screen facing the technician, rotate it down as far as it can go and then inspect on the top of thesystem
C) the lower right side of the system with the touch screen facing the technician
D) the lower left side of the system with the touch screen facing the technician

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