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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Based on scenario 7. what else should Texas H&H Inc. do when responding to the incident?

A) Decide to stop using cloud services in order to eliminate the risk of similar incidents happening in the future
B) Communicate the updated Information security policy only to the top management of the company
C) Record and document the incident which serves as input for future corrective actions

2. An organization has adopted a new authentication method to ensure secure access to sensitive areas and facilities of the company. It requires every employee to use a two-factor authentication (password and QR code). This control has been documented, standardized, and communicated to all employees, however its use has been "left to individual initiative, and it is likely that failures can be detected. Which level of maturity does this control refer to?

A) Optimized
B) Defined
C) Quantitatively managed

3. Which statement is an example of risk retention?

A) An organization has implemented a data loss protection software
B) An organization terminates work in the construction site during a severe storm
C) An organization has decided to release the software even though some minor bugs have not been fixed yet

4. Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on the scenario above, answer the following question:
How should Colin have handled the situation with Lisa?

A) Extend the duration of the training and awareness session in order to be able to achieve better results
B) Promise Lisa that future training and awareness sessions will be easily understandable
C) Deliver training and awareness sessions for employees with the same level of competence needs based on the activities they perform within the company

5. Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on the scenario above, answer the following question:
What led Operaze to implement the ISMS?

A) Identification of threats
B) Identification of assets
C) Identification of vulnerabilities

Solutions: