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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. You have created a new answer article for your customer but when you are trying to see that answer article on the Customer's Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)

A) There is no answer content added to the answer article.
B) There is no display position defined for the answer article.
C) The answer is not assigned to any product/category that is visible to a customer.
D) The answer status is not set to public or custom status of status type "public".
E) The answer article is not assigned to any staff member/staff agent.
F) There is no search term added in the answer keyword list.

2. In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

A) tasks that are unassigned
B) open tasks only
C) tasks related tospecific content types only
D) tasks that are assigned
E) tasks for specific users

3. Your customer wants to generate a report showing the number of days since incidents of a particular incident typewere updated.
What should you use to create this report?

A) Create a group filter using the rel_date_diff() function.
B) Use the date_diff() function nested in the name_format() function.
C) Create a level filter using the count () function.
D) Use the date_add() function.

4. What should you do to ensure two published answers are always returned for a specific search word?

A) List the search word under Answers Keywords.
B) Create multiple Priority words that share the same name.
C) List the search word under Stop words.
D) List the search word under both Answers Keywords and Stopwords.
E) Create multiple search words associated within a single priority word group.

5. Which two statements are true about replacement tokens? (Choose two.)

A) They enable creation and storage of complex content consisting of integrated text and images multiple times.
B) They enable re-use of existing content of any data type in variables.
C) They enable re-use of content in a standardized form.
D) They enable management of standardized content from a singleresource.

Solutions: