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CompTIA PDI+ Beta Sample Questions:

1. In a scanner, which of the fol owing components is stimulated by the reflected light from the image?

A) CCD
B) Color filters
C) Lens
D) Mirrors

2. Which of the following connector types is commonly used for the telephone jack on a fax machine?

A) RJ-45
B) RJ-61
C) RJ-11
D) RJ-49

3. Which of the following copy defects would result from the scanner carriage being out of alignment and not being parallel to the left scale?

A) Overall dark copy quality
B) Overall image wil be skewed
C) Overall light copy quality
D) Image edges wil resemble a parallelogram

4. Which of the fol owing components requires a tension pulley to remove excess slack on MOST machines?

A) Bearing
B) Gear
C) Belt
D) Roller

5. Which of the following would be the MOST appropriate response to a client being upset about their device not working at a critical business time?

A) Inform the customer there is no way of knowing when the device wil fail or when the device will be repaired.
B) Inform the customer that based on their description of the problem that it will be resolved in a very short time.
C) Ask the client to calm down but explain there is no guarantee that the problem wil be solved today.
D) Apologize for the failure of the device and assure them the device will be operating as soon as possible.

Solutions: