Exam Name: Pega Certified Decisioning Consultant (PCDC) 85V1
Certification Provider: Pegasystems
Corresponding Certification: Pega Decisioning Consultant
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- Total Questions: 60
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Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Contact Policy and Volume Constraints | 13% | - Contact optimization rules
|
| Decision Strategies | 15% | - Strategy design and execution
|
| Channels | 10% | - Channel execution
|
| Next-Best-Action Concepts | 10% | - Customer engagement fundamentals
|
| Engagement Policies | 12% | - Customer engagement strategy design
|
| AI and Arbitration | 8% | - Decision optimization
|
| Actions and Treatments | 12% | - Action definition and management
|
FAQs for Pegasystems Pega Certified Decisioning Consultant (PCDC) 85V1 Candidates
The PEGAPCDC85V1 exam leads to the Pega Certified Decisioning Consultant certification from Pegasystems. It is positioned at the Professional level. The exam validates the knowledge and skills expected of candidates preparing for Pegasystems Pega Certified Decisioning Consultant (PCDC) 85V1.
Related certifications include:
- Pega Decisioning Consultant
- Pega Data Scientist
- Lead Decisioning Architect
The PEGAPCDC85V1 exam includes 60 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for PEGAPCDC85V1 is 70%, and the official exam fee is USD 190. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
Pega Decisioning Consultant recommended; foundational knowledge of Pega Customer Decision Hub
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
You can register through the official channels listed below:
The available exam delivery method is Online proctored or test center via Pearson VUE.
The official training options include:
After reviewing the recommended training, reinforce what you learned with Lead2PassExam's 60 practice questions for PEGAPCDC85V1.
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If you purchase the corresponding PEGAPCDC85V1 preparation material and do not pass that exam within 60 days of purchase, you may apply for a full refund under the 100% Money Back Guarantee. The request requires a scanned exam enrollment slip and the official Score Report PDF, submitted within two days after the exam. Eligible requests are processed within seven days.
Claims are not eligible if the exam was taken within three days of purchase, the product was downloaded without an exam attempt, the order was free or expired, or the candidate name does not match the payer name. If you prefer an exchange instead of a refund, you can receive two free products of equal value while keeping the update service for your original purchase.
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The current PEGAPCDC85V1 outline is organized into 7 top-level domains. The first listed areas include:
- Decision Strategies (15%)
- Next-Best-Action Concepts (10%)
- Actions and Treatments (12%)
Review the Exam Topics section above for the complete outline and any nested subtopics.
Pegasystems Pega Certified Decisioning Consultant (PCDC) 85V1 Sample Questions:
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.
- A. Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.
- B. Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.
- C. Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.
- D. Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.
Correct Answer: A 🗳️
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 150
- B. 75 SMSes and 25 emails
- C. 75 emails 25 SMSes
- D. 100
Correct Answer: B 🗳️
U+ Bank wants to use Pega Customer Decision Hubtm to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab?
(Choose Two)
- A. Map the real-time container to a business structure level
- B. Add contact policy rules
- C. Enable web channel
- D. Define the starting population
Correct Answer: C 🗳️
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)
- A. Retention
- B. Resource Planning
- C. Collections
- D. Service
- E. Accounting
Correct Answer: A,C,E 🗳️
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have rejected the offer.
- B. Similar customers have shown interest in the offer.
- C. Similar customers have ignored the offer.
- D. Similar customers have purchased other offers.
Correct Answer: D 🗳️
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