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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:

Salesforce Maps Accredited Professional Sample Questions:

1. The company has the requirement to highlight the Preferred Pronoun information for their Contact records. Their reps are using Salesforce Maps to visualize the locations of company's Contacts before reaching out to them. How can the Preferred Pronoun field for each Contact record be exposed inside the Maps app?

A) By enabling the Preferred Pronouns setting in Salesforce Setup > Preferred Pronouns
B) By concatenating the Prefered Pronoun and Full name on the Contact record in Salesforce using a formula field
C) By adding a tooltip in the Related Tab configuration
D) By using the Tooltips tab in the Marker Layer builder to show the Preferred Pronoun field

2. Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?

A) Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.
B) On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".
C) Pick Opportunity from the drop down list on the Tooltips tab.
D) Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.

3. An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?

A) Check the Permission set assignment configuration for Maps users
B) Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
C) Assess the quality and structure of the address information on the client's records
D) Use Maps Clear coordinates action to clear coordinates and geocode records again

4. A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?

A) When they want to plan around other events currently on their Salesforce calendar
B) When they want to schedule meetings up to a month at a time.
C) When meetings have a start and end time.
D) When importing events directly from their Outlook or Google calendar.
E) When Routes and Schedule are interchangable

5. Which permission level should an admin review if a user is able to view but not able to export a list of markers from Salesforce Maps?

A) Permission Set Assignments
B) Public Groups
C) Permission Set License Assignment
D) Permission Groups

Solutions: