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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC plans to migrate their B2C customers and their customers' services into Communications Cloud. UC has configured the products in the Enterprise Product Catalog.
Which entities must be migrated, and in which sequence, to accomplish this migration?

A. Users, Consumer Accounts, Billing Accounts, Service Accounts, Contact, Asset Line Items, Assets
B. Users, Consumer Accounts, Billing Accounts, Service Accounts, Contacts, Assets
C. Users, Contacts, Consumer Accounts, Billing Accounts, Service Accounts, Subscriptions, Assets
D. Users, Person Accounts, Billing Accounts, Service Accounts, Contacts, Assets

Question 2

Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

A. The rep is missing the Create Surveys permission
B. A related survey invitation has not been generated
C. A custom Assessment Task definition has not been created
D. The Salesforce admin has not created and activated a Salesforce survey
E. The Retail Execution Survey Lighting Flow has not been action

Question 3

A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?

A. Implement the Guided Sales using OmniScripts.
B. Configure steps in the Order Fulfillment process to guide the product configuration.
C. Create an order validation task in the Order Fulfillment process.
D. Configure Advanced Rules to validate the quote configuration.

Question 4

Which KPIs can be derived using Planogram detection?

A. Out of Stock, Shelf Size, Brand Facings
B. Out of Stock,Shelf Size, SKU Facings
C. Out of Stock, Share of Shelf, Brand Facings
D. Out of Stock, Share of Shelf, SKU Facings

Question 5

Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?

A. Assign the Lightning Direct store Delivery permissions set to the user
B. Change the Action Plan Type Delivery
C. Create an action plan template with a Delivery Task and assign it to a Visit
D. Assign the Action Plans permission set to the Sales Manager .
E. Define Assessment Indicator Definitions for Delivery task

Solutions: