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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A) The Permission Set License is unassigned.
B) The Sharing Rules are missing for the Fundraising objects.
C) The custom Tabs have not been created for the Fundraising objects.

2. A nonprofit organization uses Nonprofit Cloud. The organization is shifting from a traditional community- based social services organization that delivers benefits to the community to an organization that focuses on delivering financial capital to other organizations operating in the community. Which Nonprofit Cloud license is needed to manage and track applications for funding?

A) Outcome Management
B) Program Management
C) Grantmaking

3. A social services nonprofit organization wants to track the conversations and collaborations that occur during meetings related to cases they are managing. The organization wants to use Compliant Data Sharing to maintain the confidentiality of the data tracked in the notes. Which Nonprofit Cloud object should the organization use for tracking?

A) Interaction Summaries
B) Standard Notes
C) Activities

4. A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)

A) Cost savings
B) Compliance
C) Security
D) Technical interoperability
E) Delivery Speed

5. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A) Unsubscribed Leads should be deleted from Salesforce immediately.
B) Email subscribers' activities can be retained for a certain length of time.
C) Subscribers must be synced as Leads and Campaign Members in NPSP.
D) Campaign Member records use less storage space than custom object records.

Solutions: