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Salesforce Plat-Arch-201 Exam Syllabus Topics:

Salesforce Certified Platform Data Architect Sample Questions:

1. Universal Containers is integrating a new Opportunity engagement system with Salesforce.
According to their Master Data Management strategy, Salesforce is the system of record for Account, Contact, and Opportunity data. However, there does seem to be valuable Opportunity data in the new system that potentially conflicts with what is stored in Salesforce. What is the recommended course of action to appropriately integrate this new system?

A) The MDM strategy defines Salesforce as the system of record, so Salesforce Opportunity values prevail in all conflicts.
B) Stakeholders should be brought together to discuss the appropriate data strategy moving forward.
C) The Opportunity engagement system should become the system of record for Opportunity records.
D) A policy should be adopted so that the system whose record was most recently updated should prevail in conflicts.

2. NTO has decided that it is going to build a channel sales portal with the following requirements:
1. External resellers are able to authenticate to the portal with a login.
2. Lead data, opportunity data and order data are available to authenticated users.
3. Authenticated users many need to run reports and dashboards.
4. There is no need for more than 10 custom objects or additional file storage.
Which community cloud license type should a data architect recommend to meet the portal requirements?

A) Customer community.
B) Partner community.
C) Customer community plus.
D) Lightning external apps starter.

3. Universal Containers has two systems. Salesforce and an on-premise ERP system. An architect has been tasked with copying Opportunity records to the ERP once they reach a Closed/Won Stage. The Opportunity record in the ERP system will be read-only for all fields copied in from Salesforce. What is the optimal real-time approach that achieves this solution?

A) Implement a Master Data Management system to determine system of record.
B) Have the ERP poll Salesforce nightly and bring in the desired Opportunities.
C) Implement an hourly integration to send Salesforce Opportunities to the ERP system.
D) Implement a workflow rule that sends Opportunity data through Outbound Messaging.

4. Universal Containers (UC) is launching an RFP to acquire a new accounting product available on AppExchange. UC is expecting to issue 5 million invoices per year, with each invoice containing an average of 10 line items. What should UC's Data Architect recommend to ensure scalability?

A) Ensure the account product vendor provides a sound data archiving strategy.
B) Ensure the accounting product runs 100% natively on the Salesforce platform.
C) Ensure invoice line items simply reference existing Opportunity line items.
D) Ensure the account product vendor includes Wave Analytics in their offering.

5. Universal Containers has deployed Salesforce for case management The company is having difficulty understanding what percentage of cases are resolved from the initial call to their support organization. What first step is recommended to implement a reporting solution to measure the support reps case closure rates?

A) Create Contact and Opportunity Reports and Dashboards.
B) Create a report on Case analytic snapshots.
C) Enable field history tracking on the Case object.
D) Install AppExchange packages for available reports.

Solutions: