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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. A small company in the energy industry has a policy that states that employees who work overtime hours will be compensated with leave rather than with cash. Due to the nature of the industry, overtime work is common for employees who work in departments within the company's core areas of operations. Employees throughout the company have been unhappy with this policy for many years, but have remained willing to work overtime hours when asked. However, managers are becoming increasingly reluctant to approve the leave that employees have earned because it leads to staffing shortages. As a result, more and more employees are refusing to work overtime hours. Senior leaders ask the company's HR business partner (HRBP) to investigate the problem further and to provide a solution. Senior leaders accept a recommendation from the HRBP to amend the current overtime policy to provide overtime pay to employees in the core areas of operations.
Because they work so little overtime no change is recommended for employees in the administrative areas.
The administrative employees complain that the new policy is unfair. What should the HRBP do?

A) Invite administrative employees to discuss their concerns with HR.
B) Conduct a salary review for administrative staff to ensure they are being paid competitively.
C) Tell the administrative employees that they should document their grievances in writing so that HR can formally present their complaints to the company's senior leaders
D) Meet with administrative employees to address their concerns and explain the rationale behind the business decision.

2. In which domain is workforce planning and employment a focus?

A) The employee life cycle
B) Human resource operations
C) Organizational strategy
D) Managing performance

3. Which of the following is more likely to be positively correlated with a highly performing, diverse team?

A) Psychological safety
B) Team dissatisfaction
C) Disparate impact
D) Conflict-free collaboration

4. Due to a global health crisis a manufacturing company halts operations for an indefinite time period. The HR manager reviews the company's crisis response plan but does not find information about paying employees.
Which element was most likely skipped during the crisis planning stage?

A) A response team was not already identified and trained.
B) The specific health issue was not listed as a potential risk to the company.
C) The company did not have an emergency payroll savings plan.
D) The impact on the company was not identified.

5. After the focus teams are up and running with renewed leadership buy-in and clearly defined timelines and goals, the HR director checks in with the COO to see how his vision is playing out. The COO is grateful for the director's initial observations and course correction suggestions but observes that since the teams have been working more closely together, there has been a rise in conflicts due to misunderstandings between team members from different regions and cultures. Which of the following actions that the HR director could recommend would be most effective?

A) Design a team-building activity that connects members to common work goals and values.
B) Assign conflicting team members to different teams or projects to ease the tension.
C) Issue a "celebrate diversity" online training for all team members to take.
D) Let the misunderstandings play out naturally to encourage the evolution from conflict to collaboration.

Solutions: