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CIS-HR Certification ISV Training & Consulting Services
A large part of the CIS-HR Certification experience and skills is gained through ISV (Independent Software Vendor) Consulting Services. If you want to become a CIS-HR Certified ServiceNow Consultant, you will need to attend CIS-HRC training events hosted by official ISV partners. Some of the larger companies make sure that they hire consultants who are certified CIS-HRC certified.
When you complete a CIS-HRC training event, you should take away the knowledge and skills that will help you become a CIS-HRC Certified Consultant. You will also learn what it takes to work as a consultant for an ISV. To be successful at managing change, you will need to have the skills and knowledge needed to help organizations in their ServiceNow implementation process. This certification validates your ability to do this.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf
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CIS-HR Certification Knowledge & Knowledge Direction
Knowledge and knowledge direction are two different categories that relate to the same capabilities. The knowledge category involves your technical skills, while the knowledge direction category reflects your ability to gain new or improve existing knowledge. This mix of knowledge and direction ensures that you will have the know-how to manage change within your company and prepare for changes in your own skillsets.
The CIS-HR Certification provides an opportunity for you to understand and follow the technological developments of the software service management industry. It offers prospective certification candidates an opportunity to explore both individual and team skills needed to successfully participate in their chosen industry. The CIS-HR Certification is designed to meet the needs of those who are interested in learning about the emerging applications, technologies, trends, and concepts that are shaping today's technology arena.
Certification Path of CIS-HR Exam
The Full CIS-HR certification requires the completion of 3 exams. Once you have passed all 3 exams, you will be CIS-HRC certified.
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HR Case Management | 25% | - HR Case Lifecycle - HR Case Creation and Assignment - Case Templates and Quick Actions - HR Case Metrics and Reporting |
| Topic 2: Designer Integration | 25% | - Employee Readiness using Workforce Dimensions - Configurable Workspace Integration - Integration with HCM Systems |
| Topic 3: Employee Record Management | 20% | - Employee Data Model - Onboarding/Offboarding Processes - Employee Service Center - Employee Documents and Signatures |
| Topic 4: Core Configuration | 30% | - HR Document Generation - HR Service Catalog Configuration - Virtual Agent for HR - HR Service Administration |
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