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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following is a principal task of the usability test moderator role?

A) Log usability problems
B) Create a survey plan
C) Write a usability test plan
D) Define testing tasks

2. What location is NOT suitable for conducting a usability test?

A) Two office rooms that are connected by a video link.
B) A room where no action of the user can be seen or recorded by any means.
C) A room at the place where the test participant lives or works.
D) A public place, such as a cafe.

3. Which of the following statements about usability testing is true?

A) The preparation of a usability test is optional
B) Before the usability test sessions, a pilot usability test session can be conducted
C) The conditions under which a usability test is done are irrelevant
D) A usability test consists of one usability test session

4. A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A) Visibility of system status
B) Aesthetic and minimalist design
C) User control and freedom
D) Help and documentation

Solutions: