Exam Name: Oracle B2C Service Integration and Development 2020 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: CX Service
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Oracle 1z0-1034-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Tools and Debugging | - Widget Inspector and debugging techniques - Use of Agent Desktop tools |
| Topic 2: Customization and Configuration | - Templates, Pages, Themes customization - Manage custom fields and attributes - Mobile site configuration |
| Topic 3: Session, Reporting and Data Access | - Session management usage - ROQL and data queries |
| Topic 4: Integration with Other Systems | - Integration techniques and tools - Use of Connect Web Services (SOAP/REST/PHP) |
| Topic 5: Oracle B2C Service Architecture and Configuration | - Configure Oracle B2C Service for integration - Explain the architecture and functionality of Oracle B2C Service |
| Topic 6: Development and Extensibility | - Custom widgets and scripting - Use of Hooks and Custom Objects - Client-side scripting and widget interaction |
Preparing for 1z0-1034-20 Efficiently: Facts and Guidance
- Session, Reporting and Data Access ()
- Integration with Other Systems ()
- Development and Extensibility ()
Oracle B2C Service Integration and Development 2020 Implementation Essentials Sample Questions:
You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
- A. Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
- B. Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
- C. Using File Manager within the console, select import scripts and upload your script into it.
- D. Using File Manager within the console, select custom scripts and upload your script into it.
Correct Answer: B 🗳️
In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
- A. OptionE
- B. OptionD
- C. OptionA
- D. OptionB
- E. OptionC
Correct Answer: E 🗳️
Which function in Yahoo! User Interface Library (YUI) is used to select an element from the view.php file?
- A. Rightnow.Y.select ();
- B. Rightnow.Y-one ( );
- C. this.Y.3elect ();
- D. Rightnow.Y.get ();
- E. this.Y.one ();
Correct Answer: A 🗳️
Your customer has a requirement to store the total value of sales for each Contact and to produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?
- A. Create a custom report to total the custom field for the Contact object and its related objects
- B. Add a Custom Field to the standard Contact object of decimal type
- C. Relate a custom object containing a custom field to the Contact object
- D. Add a custom object and a custom field for this object of text type
- E. Add a custom object and a custom field for this object of a decimal type
- F. Add a custom object and a custom field for this object of the integer type
Correct Answer: A,D,F 🗳️
A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?
- A. On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press "Alt + I."
- B. On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
- C. On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
- D. Use a WebDav tool to go into File Manager. Open the home.php file to check all the widget rn tags.
Correct Answer: B 🗳️
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