
Latest 220-1002 Actual Free Exam Questions Updated 659 Questions
Free 220-1002 Exam Braindumps certification guide Q&A
The benefit in Obtaining the 220-1002 Exam Certification
- Many colleges and universities are giving college credit for students who get CompTIA certifications.
- There are many companies and organizations have made CompTIA certifications compulsory for certain positions and several job advertisements list the certification as primary requirements. Certified professionals earn more than non-certified IT professionals in the same job roles.
- There are many Companies like Microsoft, Cisco, Novell, HP etc. in their own certification tracks are require a CompTIA certification like A+.
- The big advantage of CompTIA certifications is especially for those candidates who are new to the IT field and they want to increase their own personal confidence. After getting a certification they gain proof that will give them more credibility and determination to advance their career.
NEW QUESTION 189
A company needs to destroy several SSDs that contain sensitive information. Which of the following methods is BEST suited for the total destruction of the SSDs?
- A. Formatting
- B. Overwriting
- C. Incinerating
- D. Degaussing
Answer: B
NEW QUESTION 190
A technician is troubleshooting an issue affecting all company laptops. All the laptops have exactly the same hardware. The screens present glitches every time the users move their mouse pointers over the screen. The technician discovers there was a recent OS update deployed throughout the company, which includes new versions for video drivers. Restarting the laptop in safe mode will not present the issue. Which of the following should the technician do NEXT?
- A. Roll back the video card device drivers for all computers and escalate the issue to the video card vendor.
- B. Remove the current video drivers from all computers and advise users to work this way until the issue gets fixed.
- C. Advise all users to work in safe mode until the issue gets fixed and escalate the issue to the video card vendor.
- D. Reinstall the OS on all devices in the company to eliminate any traces of the current video drivers, then rerun the updates manually excluding the video drivers.
Answer: A
NEW QUESTION 191
An employee is taking a credit card payment over the phone, but the payment system has a temporary outage.
To avoid inconveniencing the customer, the employee writes down the credit card number and expiration date on a notepad to be entered later This is in violation of:
- A. Pll
- B. PGP
- C. PHI
- D. PCI
Answer: D
NEW QUESTION 192
An employee is unable to view in-office network folders while working at home. Which of the following is the MOST likely cause of the problem?
- A. MDM policies
- B. Untrusted software
- C. Outdatedantivirus
- D. Inactive VPNs
Answer: D
NEW QUESTION 193
A technician needs to view hidden files. Which of the following Control Panel utilities would be used for this purpose?
- A. Credential Manager
- B. BitLocker
- C. Folder Options
- D. System
Answer: C
NEW QUESTION 194
A customer is presuming manager to get things done on time. Which of the following has the project failed to do this case?
- A. Disclose project expenses on social media
- B. Communicate with the customer clearly
- C. Follow up with the customer after project completion
- D. Mention a positive attitude during the project
Answer: B
NEW QUESTION 195
A company brings in contractors several times a year to perform inventory, and the contractors use company supplied laptops. The company's security policy states that once the inventory is completed, the contractors should not be able to log in to the laptops until the next inventory.
Which of the following BEST enforces this policy?
- A. Disable the user accounts
- B. Restrict the user accounts
- C. Delete the user accounts
- D. Reset the user accounts
Answer: A
NEW QUESTION 196
A smartphone user receives notice that a threshold for high-speed data usage, despite the user's usage behaviors being unchanged from previous periods. Which of the following troubleshooting steps should the user take FIRST?
- A. Check network access permissions on recently loaded applications.
- B. Change the lock screen password.
- C. Limit data usage to WiFi networks only.
- D. Wipe the device and restore to the factory default.
Answer: A
NEW QUESTION 197
Which of the following NTFS security settings overrides all other settings?
- A. Write
- B. Read
- C. Deny
- D. Modify
Answer: A
NEW QUESTION 198
Which of the following user types should be used in a Windows environment to grant Internet access without allowing the permanent storage of files on the system?
- A. Standard User
- B. Power User
- C. Local Administrator
- D. Guest User
Answer: D
NEW QUESTION 199
A technician needs to ensure users are prompted or warned when an installation takes place on a Windows system. Which of the following would meet this requirement?
- A. Add the user to the local administrators group.
- B. Enable UAC on the workstation.
- C. Educate the user to run the installation with runas.
- D. Log in as the administrator to install the application.
Answer: A
NEW QUESTION 200
A help desk technician receives a call from a user who is experiencing a recurring issue. The user complains and demands an immediate, permanent resolution. Which of the following actions should the technician take NEXT?
- A. Establish a theory of probable cause based on what the user reported.
- B. Ask the user to walk through each step taken that created the issue.
- C. Apologize for the inconvenience and then escalate the call to a supervisor.
- D. Review all existing case notes from previous calls and restate the issue.
Answer: D
NEW QUESTION 201
Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned.
Which of the following should the technicianhave covered previously as part of the original repair?
- A. Disabling of System Restore
- B. End-user education
- C. Pre-installation environment cleaning
- D. Infected system quarantine
Answer: B
NEW QUESTION 202
Joe. a user, is receiving automated replies but does not remember sending any emails to those recipients He checks the sent items folder and sees email messages he did not send Which of the following would be the BEST way to resolve this issue?
- A. Mark the automated replies as spam
- B. Reset Joe's email password
- C. Set up a rule to delete the automated replies
- D. Rebuild Joe's profile
Answer: B
NEW QUESTION 203
A user's computer is suspected of hosting illegal files. The IT department has removed the computer and placed it in a secured, cypher-locked room, where it will remain until the local authorities arrive.
Which of the following actions should the IT department perform NEXT?
- A. Collect evidence of illegal activity
- B. Preserve data integrity
- C. Report through proper channels
- D. Identify violations of acceptable use
Answer: B
NEW QUESTION 204
A customer's computer is powered on and working, but the customer is unable to get to any wired network resources, shared drives, printers, or the Internet. Which of the following command-line tools should be used to troubleshoot this scenario?
- A. Nslookup
- B. Nbtstat
- C. Iwconfig
- D. Ping
Answer: A
NEW QUESTION 205
A user's antivirus software is reporting several infections and prompting the user to pay full version to remove the threats. A technician notices the corporate approved antivirus software has not been upgraded in months. Which of the following should the technician do NEXT to remove the threat?
- A. Remove all lines that are not comment from the host file and set it to ready only.
- B. Pay for the upgrade to remove the threats and install an trusted antivirus.
- C. Permission inheritance
- D. Connect the hard drive to another computer and reinstall the operating system.
Answer: D
NEW QUESTION 206
A user is unable to open a document on a shared drive from a Linux workstation. Which of the following commands would help the user gain access to the document?
- A. chmod
- B. pwd
- C. lfconfig
- D. grep
Answer: A
NEW QUESTION 207
Joe. an end user, just changed his network password A pop-up box appears a few minutes later, prompting him to enter his password. Joe enters his new network password and is able to continue working. A few minutes later, the same pop-up box appears again, asking him to enter his network password. Which of the following Control Panel utilities can Joe use to help with this situation?
- A. Security and Maintenance
- B. Troubleshooting
- C. Network and Sharing Center
- D. Credential Manager
Answer: D
NEW QUESTION 208
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Operational Procedures
Operational procedures include a wide range of subtopics that are extracted from the following knowledge areas:
- The processes involved in addressing privacy, prohibited activity, policy, and licensing concepts;
- Basic safety procedures;
- Disaster recovery and prevention techniques;
- The implementation of basic change management best practices;
- Comparing and contrasting IT best practices relating to documentation types;
- Basic scripting concepts;
Prerequisites for CompTIA 220-1002 Exam
The 220-1002 (Core 2) exam is designed for a certain target audience, so you should go for this test if you believe that you fall into this category of people. The ideal candidates for this exam are those individuals who work as technical support, IT help desk, or IT support specialists. It is also suitable for those who want to get the required skills and prove them with the associated certification to become such a professional. You can also increase your chances for success by having at least a year of experience as an IT specialist before going for this test. Without that experience, you may have some struggles while learning the exam content and answering the questions.
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